1) Introduction
Version: 1.0
Date: 20/12/2021
Supera Holding continuously monitors its Privacy Policy and reviews it at least every six months. at least every 6 (six) months. This initial version reflects only the processing of personal data carried out from its website. its website. We will soon seek to develop and expand it.
If you have any questions, please contact us by e-mail at dpo@superahd.com.br.
2) Privacy Statement
This privacy policy reflects Supera Holding's commitment to guaranteeing the protection of your personal data. It emphasizes that the privacy and security of your information is protected in your relationships as a customer and partner with our company.
3) What types of personal data do we collect?
Through the means of contact available on the website and in the App, Supera collects and uses certain data. In doing so, we act as the controller of this data and are subject to the provisions of Law 13.709/2018 (General Personal Data Protection Law - LGPD).
And, in light of the LGPD, we collect the minimum amount of personal data necessary to carry out our activities. In general general, we collect the following personal data:
- Name;
- Development;
- E-mail;
- Date of Birth;
- Telephone contact;
- Instagram, Facebook or Linkedin.
This data is mainly collected when the data subject contacts Supera to clarify doubts, receive exclusive materials or to obtain more information about the projects.
The purpose of processing this data is to enable contact between Data Subjects and Supera, as well as to to enable the Data Subject to get to know our work.
The sources, categories, purpose and legal basis of the data collected in our website and APP are these:
3.1 Contact form
|
Source |
Personal data |
Purpose |
Legal basis |
|
Contact" button, "Contact Us" option on the Supera website. |
Name, E-mail, Telephone and Business |
Contact Supera using the form. |
Through the provision of consent by the data subject (Art. 7, I, LGPD). |
3.2 Newsletter subscription
|
Source |
Personal data |
Purpose |
Legal basis |
|
Contact" button, "Receive exclusive content and unpublished materials" field on the Supera website. |
Name, e-mail and telephone number. |
Authorize the sending of information on releases and materials related to Supera. |
Through the provision of consent by the data subject (Art. 7, I, LGPD). |
3.3 Send us a message
|
Source |
Personal data |
Purpose |
Legal basis |
|
Contact" button, "Send us a message" field on the Supera website. |
Name, Telephone, E-mail, Instagram, Facebook or linkedin. |
Contact Supera using the form. |
Through the provision of consent by the data subject (Art. 7, I, LGPD). |
3.4 "Contact us" button
|
Source |
Personal data |
Purpose |
Legal basis |
|
Contact us" button on the Supera website. |
Phone. |
Contact Supera via WhatsApp. |
Through the provision of consent by the holder (Art. 7, I, LGPD) |
3.5 Login to the APP
|
Source |
Personal data |
Purpose |
Legal basis |
|
Login to the Supera APP. |
CPF and Date of Birth (password combining CPF and date of birth) |
Access the customer area, which contains information and photos of the progress of the work and the financial statement (installments paid and due) |
When necessary for the performance of a contract at the request of the owner (Art. 7, V, LGPD). |
3.6 APP access for non-customers
|
Source |
Personal data |
Purpose |
Legal basis |
|
E-mail" field in the Supera APP. |
|
Access the video, descriptive memorial and PDF of the project presentation |
Through the provision of consent by the data subject (Art. 7, I, LGPD). |
4) How long do we store personal data?
Personal data stored by Supera is retained for a period that may vary according to the purpose of processing the personal data.
As a rule, in order to respect your right to privacy of information, every 12 months we periodically review our database to see if the information recorded is still necessary and up-to-date for the intended purpose.
After this period, if there is no legal basis for processing the data, we delete it from our database. our database, unless it can be anonymized or is necessary to comply with a legal or regulatory obligation. legal or regulatory obligation.
5) Who do we share personal data with?
Supera shares information collected from the site with partner organizations, always respecting the rights of the holders and provided that are:
- With partner companies or suppliers, in the provision of our services to the Card Holder.
- With authorities, government entities or third parties, to protect the interests of Supera's interests in any type of request, including lawsuits, administrative administrative proceedings or requests from authorities with legal powers.
More specifically, we can mention the following organizations with which, depending on the purpose of the processing processing, Supera shares some of your personal data:
5.1 Google Analytics
Google Analytics is a web analytics service that identifies browsing patterns on our website and generates statistical reports on these activities so that we can improve the activities carried out by Supera. activities carried out by Supera. Google's privacy policy can be accessed here: Privacy Policy - Privacy & Terms.
5.2 RD Station
Marketing management platform used to create campaigns, nurture leads, generate qualified commercial opportunities and achieve more results with Digital Marketing. Its data protection center can be accessed here: RD Station.
5.3 Facebook
Platform used to make videos available on our pages, collecting user data in order to promotion of offers and advertisements tailored to your profile. Its Privacy Policy can be accessed here: Data Policy.
5.4 Youtube
It uses the information collected to promote advertisements tailored to the user's preferences. Access Privacy Policy Policy and Terms of Use.
6) Which cookies do we use on this site?
One cookie is a small text file used by our website, when visited by a user, in order to to allow the platform to function properly, to obtain more accurate information and to optimize our marketing and advertising campaigns.
For the classification of cookies, we used the classification system proposed and developed by the United Kingdom's International Chamber of Commerce (ICC). Chamber of Commerce (ICC), as follows:
6.1 Cookies strictly necessary (Strictly Necessary Cookies)
The cookies strictly necessary for the proper functioning of our website, and does not collect and storing information about you or your preferences. They are usually only set in response to actions taken by users, such as saving their privacy preferences, making login or save information for filling in forms. For this reason disable them.
At the moment, this site does not use strictly necessary cookies, but we reserve the right to, at any time and upon notice to users, make use of such cookies. at any time and upon notice to users, to make use of such cookies.
6.2 Cookies performance (Performance cookies)
This type of cookie collects information about how users use and navigate the site, such as for example:
- Which pages users access most often.
- If the user receives error messages from our pages.
It is worth noting that this type of cookie does not collect information that identifies the user. All information that these cookies collected are aggregated and therefore anonymous, and are only used to improving the functioning of the site (measuring and improving site performance).
|
Subgroup |
Cookies |
Use |
|
superahd.com.br |
Own |
|
|
youtube.com |
|
Third |
6.3 Cookies functionality (Functional cookies)
They allow the site to provide enhanced functionality and personalization. They can be defined by us or by third-party providers whose services we add to our pages.
|
Subgroup |
Cookies |
Use |
|
superahd.com.br |
i._sp_root_domain_test_xxxxxxxxxxxxx; ii. _gd############# ; |
Own |
6.4 Cookies advertising (Targeting cookies)
They are used to check visitors' preferences. It is through this information that we are able to identify your choices and use them in advertising campaigns or other similar services, always respecting your preferences and privacy. They may also be used by third parties to show you advertisements related to you on other websites.
|
Subgroup |
Cookies |
Use |
|
superahd.com.br |
i. _fbp; |
Own |
|
youtube.com |
ii. CONSENT; |
Third |
|
materials.superahd.com.br |
Third |
In addition to the cookies detailed above, the search tool used found various cookies, which it was unable to gather enough information to classify into the categories presented. was able to gather sufficient information to classify them in the categories presented, due to their specificity of their use. Furthermore, the details of some of them were not identified by the Cookiepedia. They are as follows:
|
Subgroup |
Cookies |
Use |
|
superahd.com.br |
i. _rd_wa_ses.b466; ii. _rd_wa_first_session.b466; iii. _rd_wa_id.b466; iv. rdtrk; v. __trf.src |
Own |
To configure the cookies of our website, go to "Cookie settings". If you want to know how to delete or restrict them, use your browser settings.
To deactivate cookies in your browser, follow the instructions normally located in the menus "Help", "Tools" or "Edit" in your browser. Please note that disabling one of the categories of cookies does not automatically exclude the cookies previously stored in your browser and must be done manually by the user. user.
You can find further explanations on how to proceed by clicking on the links below.
Remember that if you block all cookies on our website, we cannot guarantee the correct functionality and you may not be able to access certain areas and/or pages.
7) Rights of the Holder
We are committed to complying with the rights of personal data subjects, which are set out in Article 18 of the LGPD. First of all, find out what they are:
|
Your Rights |
Explanation |
|
Confirmation and Access |
You can ask SUPERA HOLDING to confirm the existence of processing of your Personal Data so that, if so, you can access it, including by requesting copies of the records we hold on you. |
|
Correction |
You can request that your Personal Data be corrected if it is incomplete, inaccurate or out of date. |
|
Anonymization, blocking or deletion |
You may request (a) the anonymization of your Personal Data, so that it can no longer be linked to you and therefore cease to be Personal Data; (b) the blocking of your Personal Data, temporarily suspending your ability to use it. blocking of your Personal Data, temporarily suspending your ability to have it processing for certain purposes; and (c) the deletion of your Personal Data, in which case all your Personal Data will be deleted with no possibility of reversal. |
|
Portability |
You may request that SUPERA HOLDING provide your Personal Data in a structured and interoperable format with a view to transferring it to a third party, provided that such transfer does not violate the Company's intellectual property or trade secrets. |
|
Information on sharing |
You have the right to know which public and private entities SUPERA HOLDING shares your personal data with. with which SUPERA HOLDING shares your Personal Data. In the item "data sharing" of this Policy, an indication of our relationships with third parties that may involve the sharing of Personal Data. In any case, if you have any questions or would like further details, you have the right to right to request this information from us. Depending on the case, we may limit the information provided to you if its disclosure would violate SUPERA HARVEST's intellectual property or trade secrets of SUPERA HOLDING. |
|
Information about the possibility of not consenting |
You have the right to receive clear and complete information about the the possibility and consequences of not providing consent, when it is requested by SUPERA HOLDING. Your consent, when required, must be free and informed. Therefore, whenever we ask for your consent, you are free to deny it and in these some services may not be provided. |
|
Revocation of consent |
If you have consented to the processing of your Personal Data for any of the following purposes Personal Data, you can always choose to withdraw your consent. However, this will not affect the lawfulness of any Processing carried out prior to the withdrawal. If you withdraw your consent, it is possible that we will be unable to provide you with certain services to you, but we will let you know when this happens. |
|
Opposition |
The law authorizes the processing of Personal Data even without your consent or a contract with us. In these situations, we will only process your Personal Data if we have legitimate grounds to do so, such as when it is necessary to ensure the security of our services. security of our services. If you do not agree with any of the purposes for which we process your processing of your Personal Data, you may lodge an objection requesting that we stop processing your Personal Data. |
To exercise your rights, simply send an e-mail to dpo@superahd.com.br.
8) Information Security
Supera Holding seeks to follow best practices and market recommendations related to information security. For this reason, we seek to adopt technical and administrative measures to protection of your personal data.
To this end, we are committed to at least the following guidelines:
- Ensuring that Information Security is aligned with our business model, being treated as a strategic area.
- Ensure compliance with our legal obligations, to meet the regulatory and contractual requirements contractual requirements pertaining to our activities, related to data security and privacy.
- Ensuring the prevention of Information Security incidents and business continuity.
- Ensuring security and privacy when processing the personal data of all stakeholders.
- Take appropriate disciplinary action to enforce our employees' privacy responsibilities. employees.
- Ensure that only authorized persons have access to our facilities, information and information systems.
- Make employees and partners aware of the possible consequences of violating privacy or security policies.
- Ensuring continuous and up-to-date training in information security and privacy policies and procedures information security and privacy policies and procedures, emphasizing employees' obligations for information security and privacy.
- Recording, analyzing, investigating and dealing with information security and privacy incidents, creating prevention mechanisms to avoid their occurrence.
9) Controller of personal data (DPO)
The company Supera Holding, in compliance with Article 41 of the LGPD, has appointed a Data Controller:
DPO: Gabrielle Bittencourt
E-mail: dpo@superahd.com.br
10) Updates
As we are always looking to improve our services and the way we operate, this Privacy Policy may be updated to reflect improvements made. Policy may be updated to reflect improvements. We therefore recommend that you periodically visit this page so that you are aware of any changes made.
Date last updated: December 20, 2021.